We provide a warranty against defects in materials,functions ,workmanship and any damage during the transportation for all Our Bikes
Frames
Wheels ,Paint and decals
Batteries(or 500 cycles whichever comes first),Controllers,Sensors,drive train components and other parts which are mounted to frames
Contact salesman to initiate a warranty claim. Proof of purchase is required.we will response in 24 hrs.
1. Dealers should be in responsible for the after-sales service
2. We Will provide 1% (against the total amount) spare parts(Commonly easy-damaged parts or components) for free
3. Dealers could Preferential use these parts to make Rapid maintenance.
4. These parts will be shipped together with containers.and spare parts books for each models will be provided before orders
5. For startups and individuals ,We provide replacement parts/components to replace in local ,which the cost is in charged by us ,If some parts are defective
6. Lot-size problem:We provide the solution in 24hrs and send the replacement parts in 3-5 days from our safe stock.In necessity,We will send our engineers to solve problems ,Dealers should Provide necessary assistance
Normal wear and tear
Improper assembly
Corrosion
Improper maintenance
Installation of components, parts, or accessories not originally mounted
Damage or failure due to accident, misuse, abuse, or neglect
Cosmetic scratches or non-structural blemishes on rims or wheels
